Track My Order

Due to an increase in demand, we are experiencing processing delays. We appreciate your patience and apologize for the inconvenience.

Once your order has shipped, you will receive an email containing your order details and tracking number, which you can use to track your order online. If you have registered your account, you can track the status of your delivery by signing into your account and selecting "My Account".

Your tracking number will activate to show movement when the parcel is scanned in at the first courier-specific sorting facility, generally 24 hours or so after you receive your shipping notification.

Please note:

  • Before we can ship your order, we may need to confirm some additional details with your card issuer.
  • Our delivery time starts from the moment an order begins processing and includes a 24 - 48 hour period where your items will be packed and shipped from our showroom in Kingston, Jamaica.This can take slightly longer.
  • Inclement weather conditions and international customs are also not factored into delivery time and may cause delays.